Emilie Sloan - Return Policy
At EmilieSloan.com, we take pride in our reputation for quality and will do our best to ensure your complete satisfaction with every Emilie Sloan purchase. If for any reason you are dissatisfied with your Emilie Sloan product(s), we will assist in processing a prompt refund or exchange in accordance with the following terms:
Purchased from Independent Retailers:
Emilie Sloan is unable to accept returns and exchanges for Emilie Sloan merchandise purchased at our independent retailers. If you are dissatisfied with your Emilie Sloan merchandise purchased from a retail store, please contact the store for assistance.
Purchased from EmilieSloan.com (online store):
If you purchased your Emilie Sloan product(s) from our online store, EmilieSloan.com, you may return your item(s) within 30 days of the date of purchase. Please note the following conditions for a return or exchange:
Damaged or Defective Items:
If the merchandise you purchased from our online store, EmilieSloan.com, was received in a damaged condition, the item will be replaced with identical product. Similarly, if your Emilie Sloan item is in need of repair for any reason, please contact us using the information listed below.
To return merchandise, simply contact customer service at 800-864-5011 or firstname.lastname@example.org for a return authorization number and shipping instructions.